How Kampvie protects your data
This Privacy Policy explains how Kampvie (“we,” “us,” or “our”) handles personal data when you use our Android apps on Google Play, iOS apps on the Apple App Store, websites, and related publishing services that link to this policy. It describes the information we process, the reasons for processing it, and your privacy choices.
1) Who we are and which services this policy covers
This policy covers our apps and services that refer to it, across Android and iOS. For privacy questions, contact kamvieteam@gmail.com.
Data practices vary by app, platform, features, and the choices you make. Not every app collects all the data described below. Read this policy together with any app-specific privacy notice, in-app disclosures, and the app’s Google Play Data safety or App Store App Privacy information. An app-specific notice provides additional detail about that app’s features and data handling. Apps or services with a separate privacy policy are governed by that policy.
2) Information we may collect
Depending on the app or service you use, we may process the following information:
- Account and contact details you provide, such as your name, email address, or account identifier when an app offers account features. Business inquiries may also include your company and role.
- Support and correspondence content when you email or message us.
- Device and technical information, such as device model, operating system, app version, language, IP address, crash reports, and performance diagnostics.
- Usage information, such as features used, screens viewed, session duration, and interactions, where the app includes analytics.
- Purchase and subscription information, such as product identifiers, transaction references, purchase status, and receipts used to verify or restore purchases. Google Play or Apple processes store payments; we do not receive your full payment card details from those transactions.
- Content you choose to provide, such as files, photos, audio, or other material used by an app feature. Accessing content on your device does not necessarily mean it is sent to us; local processing, uploads, and sharing depend on the feature and its disclosures.
- Advertising and attribution information, such as an advertising identifier or ad interactions, where an app includes advertising and your device settings and applicable consent allow it.
3) How we collect it
- Directly from you when you contact us, submit forms, or use our apps.
- Automatically through our apps and sites, including integrated software development kits (SDKs), where enabled for logs, analytics, diagnostics, or advertising.
- From platforms we publish on (e.g., aggregate install and performance data from Google Play / App Store dashboards).
4) How we use data
- Provide, maintain, and improve our apps and services.
- Operate publishing workflows, submissions, and compliance.
- Run analytics, diagnostics, and performance monitoring.
- Support, troubleshooting, and incident response.
- Remember preferences, provide notifications you enable, and send communications where permitted.
- Deliver and measure advertising in apps that include ads, subject to applicable consent and privacy choices.
- Verify purchases, restore access to paid features, and manage subscription entitlements.
- Detect, prevent, and address fraud, abuse, or policy violations.
- Meet legal, regulatory, and accounting obligations.
5) Legal bases (where applicable)
We process data based on one or more of: consent, performance of a contract, legitimate interests (e.g., securing and improving our services), and compliance with legal obligations.
6) Sharing
We do not sell personal data. We share only with:
- Service providers supporting hosting, analytics, crash reporting, support, messaging, and purchase verification, under confidentiality and data protection terms.
- Google and Apple for app distribution, platform services, purchase processing, and compliance.
- Advertising and measurement partners in apps that include these services, subject to applicable consent and privacy settings. The partners and data involved depend on the app and are described in its app-specific disclosures.
- Law enforcement or regulators when required by applicable law.
- Business transfers if we restructure, merge, or sell assets, with equivalent protections.
7) App permissions and device controls
Depending on its features, an app may request access to the camera, microphone, selected photos or files, location, Bluetooth or nearby devices, or notifications. The app’s permission prompt and feature explanation describe why access is needed. These permissions are not required by every Kampvie app.
You can grant, deny, or revoke permissions through Android or iOS settings. Denying a permission may prevent the related feature from working. A device permission does not by itself authorize unrelated uses of your data; additional disclosures and consent apply where required.
8) Advertising, analytics, and tracking choices
Some apps may use analytics to understand performance or include advertising to support the service. Where applicable, the app provides privacy or consent controls for these activities. On iOS, tracking across other companies’ apps and websites requires your permission through Apple’s App Tracking Transparency prompt. On Android, advertising identifier controls are available in device privacy settings; available options vary by OS version.
You can change available choices in the app and device settings, including withdrawing consent. Declining personalized advertising does not necessarily remove ads. App-specific notices describe the services used and any additional choices.
9) Cookies and similar technologies
Our sites may use cookies or similar technologies for basic functionality and analytics. See our Cookie Policy for details on categories, retention, and how to control preferences. You can adjust your browser settings to refuse cookies; some features may be limited.
10) Data retention & account deletion
We retain personal data for as long as needed to provide the relevant service, resolve support requests, protect against fraud, or meet legal and accounting obligations. Retention depends on the type of data, its purpose, and any app-specific retention notice. You can request deletion of your account and associated personal data, or request deletion of particular data without deleting an account:
- Use the account deletion option in the app if it offers an account, or
- Email kamvieteam@gmail.com with the subject “Kampvie data deletion request.” Include the app name, whether you use Android or iOS, and the account email or identifier needed to locate your data. Do not send passwords or payment card details.
We may need to verify that a request relates to your account. When deleting an account, we delete its associated personal data, except information that must be retained for legal obligations, security, or fraud prevention. If an exception applies, we explain the reason and applicable retention period in our response. Backup copies may remain until the relevant backup retention cycle ends.
Uninstalling an app does not delete data held by us or our service providers. Account deletion also does not automatically cancel a subscription billed by Google Play or Apple; manage subscriptions separately in your store account settings. Store transaction records are subject to the platform’s own retention rules.
11) Security
We apply technical and organizational measures—encryption in transit, access controls, environment hardening, and least-privilege—to protect data. No method is 100% secure; we continually improve our safeguards.
12) International transfers
We may process data on servers in multiple regions. When transferring data internationally, we use appropriate safeguards (such as standard contractual clauses where applicable).
13) Children’s privacy
Our services are not directed to children under 13 (or the minimum age in your jurisdiction). We do not knowingly collect data from children. If you believe a child provided data, contact us to remove it.
14) Your rights
Depending on your location, you may have rights to access, correct, delete, restrict, or object to processing, and to portability. You may also withdraw consent where processing is based on consent, without affecting earlier lawful processing, and complain to your local data protection authority. To make a request, email us with the app name and enough information to identify your account or interaction. We respond within the time required by applicable law.