Privacy Policy

How KamvieTeam protects your data

This Privacy Policy covers the app OBDiag ProScan Engine published by Tran Van Hieu (store name: Kampvie) on Google Play and the App Store. It explains what we collect, why we collect it, how we use it, and the choices you have. We never sell personal data.

1) Who we are

KamvieTeam is a mobile app publisher. This policy specifically applies to the app OBDiag ProScan Engine, published by developer Tran Van Hieu under the store name Kampvie. You can contact us at kamvieteam@gmail.com.

2) Data we collect

  • Account and contact details you provide (name, email, company, role).
  • Support and correspondence content when you email or message us.
  • Device and app data from our apps (device model/OS, IP address, language, crash logs, app version).
  • Usage and analytics data (events, screens viewed, session duration, attribution).
  • Purchase/transaction metadata for in-app purchases or subscriptions (not full payment card numbers).
  • Content you choose to share with app features (e.g., files or media you import). We process it only to deliver the feature.
  • App-specific diagnostics for OBDiag ProScan Engine to improve stability and compatibility.

3) How we collect it

  • Directly from you when you contact us, submit forms, or use our apps.
  • Automatically through our apps and sites (logs, analytics, diagnostics).
  • From platforms we publish on (e.g., aggregate install and performance data from Google Play / App Store dashboards).

4) How we use data

  • Provide, maintain, and improve our apps and services.
  • Operate publishing workflows, submissions, and compliance.
  • Run analytics, diagnostics, and performance monitoring.
  • Support, troubleshooting, and incident response.
  • Personalize experiences, lifecycle messaging, and campaigns (where permitted).
  • Detect, prevent, and address fraud, abuse, or policy violations.
  • Meet legal, regulatory, and accounting obligations.

5) Legal bases (where applicable)

We process data based on one or more of: consent, performance of a contract, legitimate interests (e.g., securing and improving our services), and compliance with legal obligations.

6) Sharing

We do not sell personal data. We share only with:

  • Service providers supporting hosting, analytics, crash reporting, messaging, and payments—under confidentiality and data protection terms.
  • Platform providers (e.g., Google Play / App Store) as required for publishing, compliance, and payments.
  • Law enforcement or regulators when required by applicable law.
  • Business transfers if we restructure, merge, or sell assets, with equivalent protections.

7) Cookies and similar technologies

Our sites may use cookies or similar technologies for basic functionality and analytics. See our Cookie Policy for details on categories, retention, and how to control preferences. You can adjust your browser settings to refuse cookies; some features may be limited.

8) Data retention & deletion

We keep data only as long as needed for the purposes above or as required by law. You can request deletion at any time:

  • From within the app (Settings → Delete Account, where available), or
  • Email kamvieteam@gmail.com with your request.

9) Security

We apply technical and organizational measures—encryption in transit, access controls, environment hardening, and least-privilege—to protect data. No method is 100% secure; we continually improve our safeguards.

10) International transfers

We may process data on servers in multiple regions. When transferring data internationally, we use appropriate safeguards (such as standard contractual clauses where applicable).

11) Children’s privacy

Our services are not directed to children under 13 (or the minimum age in your jurisdiction). We do not knowingly collect data from children. If you believe a child provided data, contact us to remove it.

12) Your rights

Depending on your location, you may have rights to access, correct, delete, restrict, or object to processing, and to portability. You may also withdraw consent where processing is based on consent.

13) Updates

We may update this policy from time to time. Material changes will be noted on this page with an updated date.

Contact

Email: kamvieteam@gmail.com

Last updated

March 2025